Documents | Employment: Accessibility and Equity | Municipal IDEAS

General Employment Resources

Accommodations

Inclusive Hiring

Customer Service

Example Policies, Procedures, & Forms

Customer Service Standard Policy, Township of Scugog Ontario, 2021.pdf (192 KB) (pdf)
Accessibility Customer Service Policy - Municipality of Pembina, Manitoba, 2017.pdf (147 KB) (pdf)
Accessible Information, Communication, Employment and Transportation Policy- Town of Milton, Ontario.pdf (256 KB) (pdf)
Accessible Customer Service Policy - Town of Milton, Ontario, 2009.pdf (174 KB) (pdf)
Accommodation Procedure - Town of Oakville, Ontario
Accessible Customer Service Procedure - Encouraging Public Feedback, City of Brandon Manitoba 2017.pdf (219 KB) (pdf)
Accessible Customer Service Procedure - Ensuring Public Events are Accessible, City of Brandon Manitoba 2017.pdf (137 KB) (pdf)
Accessible Customer Service Procedure - Ensuring the Availability of Accessibility Devices, City of Brandon Manitoba 2017.pdf (140 KB) (pdf)
Accessible Customer Service Procedure - Identifying Barriers, City of Brandon Manitoba 2017.pdf (395 KB) (pdf)
Accessible Customer Service Feedback Form - Township of Scugog, Ontartio.pdf (88.6 KB) (pdf)
Accessible Customer Service Feedback Form - Municipality of Kincardine, Ontario

Accessible Procurement